WORDPRESS REPAIR · WP-REPAIR-16
WordPress Upload File Too Large
WordPress rejects a theme, plugin, image, PDF, audio, video, or import because it exceeds the upload limit.
Category: WordPress Repairs
What’s happening
WordPress rejects a theme, plugin, image, PDF, audio, video, or import because it exceeds the upload limit.
The message on the screen is only the visible part of the problem. I’ll look at WordPress, your hosting, and the pieces around them to find where it is actually failing.
You may have already tried
- Compressing the file
- Editing .htaccess
- Adding php.ini values
- Using a plugin that claims to raise the limit
Those are sensible things to try, and they may give us clues. Once the quick fixes do not work, though, making more changes at random can make the original problem harder to find. I’ll work from the evidence and check the site before changing anything.
What might be going on
- PHP upload_max_filesize or post_max_size
- Web-server request limits
- Host plan restrictions
- WordPress multisite limits
- Execution or memory limits during processing
These are common possibilities, not a diagnosis. Several different problems can look exactly the same from the front of the site.
What I’ll check
- The real size and intended use of the file
- All active PHP limits
- Server and host controls
- WordPress/multisite settings
- A safe upload and processing test
I’ll begin with the least disruptive checks and work outward. If I can repair the problem within this service, I’ll test it again before I finish.
What this repair includes
The standard $149 repair covers:
- One clearly defined problem
- Diagnosis and up to 90 minutes of repair work
- A backup or backup check before changes, when one is reasonably available
- Testing the part of the site that was not working
- A short explanation of what I found and what I changed
If I discover that the problem needs more time or a different kind of work, I’ll stop and talk with you before doing anything outside the $149 repair. There are no surprise charges.
What this repair doesn’t cover
Preparing or moving a large media library, video hosting, and full server optimization are separate projects.
It also does not cover malware or hacked-site cleanup, blacklist removal, major database rebuilding, a full website move, new custom code, payment disputes, or work on a site you are not authorized to manage.
What I will need from you
Most repairs require hosting access because it gives me the tools I need to diagnose and repair the problem. After I review and accept the repair, we’ll arrange a short call and get me into your hosting account.
My 1. 2. 3. process ...
- You use the intake form to tell me about the error, what has already been tried, and provide any screenshots that you think might be helpful. No payment is required.
- I will review the problem and we will arrange a short phone call. Once the repair is accepted and I have your permission to work on the site then you make the payment and I begin working on making your headache go away!
- When I’m finished, I’ll send you a short report explaining this repair. I’ll also remind you to change any passwords you shared with me.
Request this repair
Please describe exactly what is going on with your site.
Do not include any passwords.
No payment is required at this time!
Frequently asked questions
More than one limit may apply, and the smallest one wins. I will check WordPress, PHP, and the hosting configuration to find the limit that is actually stopping the file.
Not always. WordPress can handle many files, but very large audio or video is often better delivered through a service designed for streaming. I will help you determine whether raising the limit or changing the delivery method makes more sense.
Not every problem can be completely fixed within this service. Sometimes the final solution belongs with the hosting company, an outside provider, abandoned software, or custom code. I will still diagnose what is happening, work to repair the problem, and explain the next steps for anything that is beyond what I can do about the issue.
Price and payment
Standard repair — $149
Purchase Note: Please pay only after we complete the intake process.