WORDPRESS REPAIR · WP-REPAIR-28
Website Says Not Secure / SSL Warning
The browser shows “Not Secure,” a certificate warning, mixed-content notice, or refuses the HTTPS connection.
Category: WordPress Repairs
What’s happening
The browser shows “Not Secure,” a certificate warning, mixed-content notice, or refuses the HTTPS connection.
The message on the screen is only the visible part of the problem. I’ll look at WordPress, your hosting, and the pieces around them to find where it is actually failing.
You may have already tried
- Installing an SSL plugin
- Changing the site URL to https
- Renewing a certificate
- Clearing browser cache
Those are sensible things to try, and they may give us clues. Once the quick fixes do not work, though, making more changes at random can make the original problem harder to find. I’ll work from the evidence and check the site before changing anything.
What might be going on
- Missing, expired, or mismatched certificate
- DNS points to the wrong server
- Incomplete certificate chain
- Mixed HTTP assets
- Proxy, CDN, or hosting HTTPS misconfiguration
These are common possibilities, not a diagnosis. Several different problems can look exactly the same from the front of the site.
What I’ll check
- Certificate name, dates, and chain
- DNS and serving host
- HTTP-to-HTTPS redirects
- Mixed-content resources
- Hosting and CDN SSL settings
I’ll begin with the least disruptive checks and work outward. If I can repair the problem within this service, I’ll test it again before I finish.
What this repair includes
The standard $149 repair covers:
- One clearly defined problem
- Diagnosis and up to 90 minutes of repair work
- A backup or backup check before changes, when one is reasonably available
- Testing the part of the site that was not working
- A short explanation of what I found and what I changed
If I discover that the problem needs more time or a different kind of work, I’ll stop and talk with you before doing anything outside the $149 repair. There are no surprise charges.
What this repair doesn’t cover
Buying certificates, repairing domain ownership, or handling a larger domain or hosting move is separate when it exceeds this repair.
It also does not cover malware or hacked-site cleanup, blacklist removal, major database rebuilding, a full website move, new custom code, payment disputes, or work on a site you are not authorized to manage.
What I will need from you
Most repairs require hosting access because it gives me the tools I need to diagnose and repair the problem. After I review and accept the repair, we’ll arrange a short call and get me into your hosting account.
My 1. 2. 3. process ...
- You use the intake form to tell me about the error, what has already been tried, and provide any screenshots that you think might be helpful. No payment is required.
- I will review the problem and we will arrange a short phone call. Once the repair is accepted and I have your permission to work on the site then you make the payment and I begin working on making your headache go away!
- When I’m finished, I’ll send you a short report explaining this repair. I’ll also remind you to change any passwords you shared with me.
Request this repair
Please describe exactly what is going on with your site.
Do not include any passwords.
No payment is required at this time!
Frequently asked questions
No. A plugin can help WordPress use HTTPS, but the certificate itself depends on the host and the domain pointing to the right place.
A page can load an old HTTP image, script, or stylesheet and trigger a mixed-content warning. I will check both the certificate and the content being loaded.
Not every problem can be completely fixed within this service. Sometimes the final solution belongs with the hosting company, an outside provider, abandoned software, or custom code. I will still diagnose what is happening, work to repair the problem, and explain the next steps for anything that is beyond what I can do about the issue.
Price and payment
Standard repair — $149
Purchase Note: Please pay only after we complete the intake process.